Thank you for your Valuable purchase. We hope you are happy with your Product. However, if you are not completely satisfied with your purchase for any reason or having doubts, you may return it to us for a full refund, store credit or an exchange.

Please see below for more information on our return policy.

Returns Policy

All returns must be postmarked within 07 days of receipt provided by merchandise. All returned items must be in new and unused condition, with all original tags and labels attached. The refund will be processed as soon as we labeled the returned product, Nevertheless, There are some key conditions required for returning the item.

Returns Policy
  • The product should be in the original packaging; if you had opened the package somehow, we recommend you to secure the item as its native packaging.
  • We do not accept products for return if the product is physically damaged or seal broken under your possession.
  • The returned product should not differ from the original product.
  • You need to return the item along with its brand or manufacturing box, copy of invoice or packaging slip or any other accessories if provided.
  • Refunds for the product will be calculated after deducting the shipping charge and gift-wrapping charges (If implemented). Shipping charges are non-refundable and remain unclaimed under any circumstances.

Return Process

To return an item, Place the item securely in its original packaging of GlamorX along with its MRP bill or any other accessories if provided, and mail your return to following address

Complex Media Group inc.
626 Rexcorp plaza 6th floor
Uniondale, NY 11556
Phone: 1-866-GLAMORX (452-6679)

After receiving your return and inspecting the condition of your item, we will process your refund. Please allow at least 5-7 business days from the receipt of your item to process your refund.


For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.


If you have query concerning our return policy, please do not hesitate to contact us at

Last updated 25th November 2021